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Service / Support / Maintenance
If you have any questions regarding our products, please contact our authorized distributor in your country/region.
Discontinued Products and Products Used For a Long Period
Products used for a long period
Products that have been in use for more than 16 years often appear to be working without problems, but there is a possibility that each component is deteriorated more than it looks. In such a case, even if repair is carried out, it is difficult to ensure the effectiveness and safety in terms of quality such as functions and performance. So we are really sorry that we can not undertake the repair of such products.
Products that have been in use for more than 16 years often appear to be working without problems, but there is a possibility that each component is deteriorated more than it looks. In such a case, even if repair is carried out, it is difficult to ensure the effectiveness and safety in terms of quality such as functions and performance. So we are really sorry that we can not undertake the repair of such products.
End of support for products of overseas specification
As the products shown in the table below have passed for more than 10 years since the end of production, repair service and acceptance of replacement parts have been closed.
Please contact the overseas sales department for support of overseas specification products.
As the products shown in the table below have passed for more than 10 years since the end of production, repair service and acceptance of replacement parts have been closed.
Please contact the overseas sales department for support of overseas specification products.
■ List of end of support products (As of December 2021)
| Vertical Autoclave | Desk-top autoclave | Large-size Steam Sterlizer | Incubator | Temperature Chamber | Hot Air Ovens |
|---|---|---|---|---|---|
| BH Series H Series HA-24 Series HA-240M HA-240MⅡ HA-240MⅢ HA-2445 HA-3 Series HA-30 Series HA-300D HA-300M HA-300MD HA-300MⅡ HA-300MⅢ HA-3045 HA-3065 HC-3000 HC-3000A HC-3000As HD-45 HL-30 Series HL-36 Series HL-42 Series HR Series |
AS-15 HAC-320VL HP-15 HP-16 HPM-16 HRM-242 HRM-311 HRS-232 HRSP-232 SM-18 Series SM-33 Series SM-60 Series |
HK Series HRG Series HRM-722E HSM-421 HSS-150e HSZ Series Mcd Series Mcs Series Md Series Ms Series |
A-1 C-140 DF Series F Series FA Series FC Series FCI-4020 FH Series FIN-160 FIN-320 FIN-450 FIN-650 FIN MSeries FIN MⅡ Series |
D Series DA Series DT Series DOF-450 DOF-650 OTW-502 Series SF Series |
FR Series FS Series FTW-502 Series IP-60 LP Series LS Series LTW-502 Series LU-80 Series TR-900 Series W Series |
| Simple sterilizer | EOG Sterilizer | ||||
| AL-45 HM Series LM Series |
ESeries E-45 ECA Series Es Series GS-1 |